Whether you need a simple speak and then hang up information service, or a custom designed Interactive Voice Response service featuring database connectivity and real time credit card transactions, Card Access Services will deliver reliable and cost effective solutions. Using the latest Aculab Prosody DSP resource cards, Card Access Services can create advanced custom speech and text processing telephony systems.
CAS can incorporate credit card payment facilities into any telephony service using our payment gateways, making Card Access Services the first choice in advanced custom solutions for large organisations and call centres.
Card Access Services provide a wide range of telephony services and facilities. Whether it is text to speech, credit payment modules, or a multi menu recorded service, Card Access Services relies on over 20 years of experience to break down technical barriers and create reliable cost effective services and systems.
Advanced call distribution algorithms make sure that your agents' work loads are evenly balanced. Several load statistics, call logs, and agent performance reports are available and can easily be expanded to include custom reports.
Report generation can be automated and reports can be delivered to an e-mail address or any computer connected to the Internet.
