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Reporting & Reconciliation


Card Access Services offer a full suite of comprehensive online reports, which assist merchants in reconciling payment details against goods purchased. This information can be provided in a standard or customised report format, or saved as a CSV file that can be imported into accounting or logistics system.

CAS also offers more advanced reporting services, depending on a merchant's requirements. This could be as basic as an email to the warehouse staff to authorise the release of outbound goods, through to a comprehensive interface that passes data into an internal business application, based on an agreed set of business rules and processes.

All CAS services come complete with online reports, which detail all transactions sent to the ETx Payment Gateway. To access the reports, a merchant must go to the ETx Portal and login with their username and password.

The ETx Portal offers the following standard reports:

  1. Transaction report detailing all received transactions for a time period. This report also shows the audit number (which will appear on the cardholder's statement), truncated details on the credit card, the amount of the transaction and the time and date the transaction was presented to the acquiring bank.

  2. Downloadable CSV file of the above report.

  3. Adding fields to the report to display customer centric information, such as customer number or product code.

  4. Displaying the receipt number and response code from the bank.

The ETx secure Merchant Management Interface can limit access to the online reports so that only particular staff members can access the information.

CAS can also customise our reports to "push" information automatically to populate specific fields within a merchant's database.

Additional reports are available as required, such as:

  1. Employee order tracking.

  2. Adding customer details to an order.

  3. Highlighting the Bank Settlement time on the report

  4. Downloadable CSV files of transaction details.

CAS will develop custom reports for merchants on request.