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INTERACTIVE VOICE RESPONSE
Whether you need a simple speak and then hang up information service, or a custom designed Interactive Voice Response service that features database connectivity and real time credit card transactions, Card Access Services will deliver reliable and cost effective solutions. Using the latest Aculab Prosody DSP resource cards, Card Access Services can create advanced custom speech and text processing telephony systems.
CAS can incorporate credit card payment facilities into any telephony service using our payment gateways, making Card Access Services the first choice in advanced custom solutions for large organisations and call centres. |
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Interactive Voice Response |
Card Access Services provide a wide range of telephony services and facilities. From revenue generating 1900 information services to customised IVR applications, complete with credit card transactions and internet connectivity, we can provide comprehensive and cost effective communications and financial transaction solutions for today’s business.
Whether it is text to speech, credit payment modules, or a multi menu recorded service, Card Access Services relies on 19 years of experience in breaking down technical barriers and creating reliable cost effective services & systems.
Advanced call distribution algorithms make sure that your agent's work loads are evenly balanced. Several load statistics, call logs, and agent performance reports are available and can easily be expanded to include custom reports.
Report generation can be automated and reports can be delivered to an e-mail address or any computer connected to the Internet. |
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