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1900 SERVICES
1900 is a national service that is provided by Telstra. The calling party is charged for access to the service they require, and the cost of the call is charged to their phone bill. A percentage of the call cost is paid back by Telstra, which is available for revenue sharing between the Service Provider (Card Access Services) and the Client.
1900 services are ideal for automated IVR services – they allow callers to call from any location in Australia, to access information or connect to a live operator at a premium rate. Telstra offers two billing methods for a 1900 service; a fixed fee service that is charged when the caller connects to the service, or a per minute fee that is charged as long as the client is connected. |
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1900 Services |
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Features & Benefits
1900 makes it easy for you to provide a service:
- Billing is performed by Telstra – revenue is then paid to the Information Provider one month in arrears.
- Business numbers can stay the same even if you move your office around the corner or interstate
- Helps increase your market reach without having to set up a local office by promoting your number nationally
- Provide a front-end for an Australia wide IVR service
Availability
1900 telephone services are available Australia wide. Most services can be connected within 3 business days, depending on the features selected and the number of answering locations required.
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